How to solve the problem of buying the wrong package

When buying for the first time, you may buy the wrong package because you don’t understand the difference between different proxies, don’t know which proxy your business needs to use, etc. Don’t worry, LunaProxy provides a package replacement service for the case of buying the wrong package.

If you buy the wrong package, please contact our official email: [email protected] and provide the following information:

• Luna user name

• Currently purchased package

• Order number

• Which package you want to change to

• Problems encountered during purchase: Please let us know the reason for your wrong purchase, which will help us improve our service and avoid similar situations.

After receiving your information, our customer service staff will help you solve it.